With just two internal IT staff remaining, the college needed to build its own IT capabilities to support 200 students and a multinational faculty. The answer was infrastructure-as-a-service (IaaS) from IONOS Cloud, which offered the reliability and security required, alongside a high standard of customer service.

A skills shortage is still rampant in the tech industry. Datacentres are no exception. At the Datacloud Europe Congress in Monaco it was claimed that operators will continue to struggle to plug talent gap if they focus on finding candidates with years of experience. Instead, aptitude for the type of work should be assessed.

Serviceteam IT, based in Birmingham, have confirmed the fourth consecutive year with BanaBay after delivering incremental services, initially a fibre connection, now including IP Telephony, IT Support, Office 365 Support, Cloud Backup and Business Continuity.

Thanks to an existing customer, BanaBay Limited, giving a whole-hearted recommendation of how we at Serviceteam IT support them, we’ve added another fantastic new customer, Substrakt Limited. We provide BanaBay with IP Telephony, Continuity, Office 365, IT Support and of course Fibre Internet. BanaBay were very gracious, in allowing their potential next door neighbours to assess the quality of the leased line services provided by Serviceteam IT, by enabling secured access for Substrakt to evaluate. Substrakt had a resilient fibre ethernet leased line connection installed in an impressive 26 working days. The contract follows another successful year for us, which has seen our client base treble.