I’m sure many of you have noticed the Danish lifestyle trend of hygge, which has slowly crept into our shared consciousness this winter. While there is no direct translation into English, hygge is generally thought to refer to a particular sense of coziness tinged by nostalgia and comfort. Think sheepskin gloves, wood-fires, knitted jumpers, fragrant fresh bread with pumpkin seeds. Whether or not this appeals to you, the collective public appears to […]

In the last few hours, thousands of businesses suffered a complete Internet outage. It transpired that the collapse of ISPs Fast.co.uk, firenet and 186k meant that businesses were completely cut off from their customers, at a crucially busy time. This is an image of the message they sent out to their customers: This advised customers to seek alternative […]

A Smart Network allows you to use multiple services over a single connection, using secure VLANs to split the circuit. The benefit is the consolidation of voice, video, telephony, data and Internet services meaning you get a flatter, simpler, and easier-to-manage network. Smart Network Explainer Video How does it work? Why do you need multiple […]

At the risk of this becoming another rant, I’ll keep it brief. Many organisations and leaders of organisations bang on and on about how great they are. Some are even right to do so. But from my experience what an organisation says about themselves tends to only contain the good news, especially where organisations, due […]

This week, BT had an outage. Hundreds of thousands of customers were left without internet or phone services. In the aftermath, it was discovered that the cause was a broken router, and this single point of failure was responsible for widespread disruption, and the loss of incalculable productive hours and revenue. Additionally, BT’s customer contact […]

Goodness, it’s been ever such a long time since I last posted. We’ve been busy. I wish I could say we’ve been busy acquiring new customers and altering many a paradigm. The reality is much more mundane but equally as important. We moved into our own office on the 1st December 2015, and as it […]

Passwords should be complex and changed regularly. Encryption should be implemented for any business critical information and especially for any information which is mobile or transported in any fashion. Why then do we still get asked the question “why do we need to change our passwords so often” and “do we have to have such […]