Office 365 App Password with MFA | HowTo | 1 of 2

Part One | Part Two

If you’re using Multi-Factor Authentication for your organisation, and want to use applications which connect to your Office 365 account, you will need to create an Office 365 App Password. This is to enable the App to connect to Office 365. For example, if you’re using Outlook 2016 or earlier, Apple Mail App, Skype for Business or any other third party client with Office 365, you’ll need to create an App Password.

Thankfully, creating an Office 365 App Password is really easy to do, if a little hard to find.

Log in to the portal here: https://portal.office.com

1. Once logged in, click on the Profile Picture on the top right:
   

   Office 365 Portal Login Step One

2. Click on View account:
   

   Office 365 View Account Step Two

3. Click on Manage Security & Privacy:
   

   Manage Security & Privacy Step Three

4. Click on Additional security verification:
   

   Additional Security Verification Step Four

5. Click on Update your phone numbers used for account security:
   

   Update Numbers Step Five

6. Click on app passwords:
   

   Select App Passwords Step Six

7. Click on create:
   

   Create Office 365 App Password Step Seven

8. Enter a Name in the box, something unique is recommended. I usually name the client application the App Password is associated with. In the example below I have used Apple Mail App. Click next:
   

   Name Office 365 App Password Step Eight

9. Now either copy by selecting the line, taking care not to pick up any spaces or other characters, or click on copy password to clipboard. You can now use this App Password in your client application, such as Apple Mail App, Thunderbird, iPhone, iPad. Take care as this is the only time you will see Your app password. They cannot be viewed or changed once you click close:
   

   Copy Office 365 App Password Step Nine

10. When you Enrolled in Multi-Factor Authentication you were given an initial App Password. I recommend deleting the initial app password, in favour of creating individually named App Passwords. This allows you to ensure each device or client is separate, which is more secure and easier to manage when you want to remove authentication. Click Delete:
    

    Delete Office 365 App Password Step Ten

11. Confirm you want to delete the App Password and click Yes:
    

    Confirm Office 365 App Password Step Eleven

12. The App Password has been successfully deleted. Click close:
    

    Change Office 365 App Password Step Twelve

13. That’s it. You now have an App Password for your Apple Mail App. Repeat steps 7, 8 and 9 to create additional App Passwords.
    

    Review App Password Step Thirteen

In Part Two, coming soon, I will demonstrate how you can add your App Password to a variety of clients and devices, including Apple Mail App, iPhone, iPad and Outlook 2016.