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Microsoft has indefinitely postponed plans to bring workers back to its US offices, making it one of the first high-profile companies to scrap a definitive return-to-office date because of uncertainties created by the continued spread of COVID-19.

UK organisations are facing a huge challenge: maintain Business Continuity in a period of huge change. This check list is for organisations who want to maintain business continuity through digital transformation.

A short guide how to network online and how to build your professional prospects whilst working remotely!

A presentation of the survey research findings for our fourth annual research report. The further along an organisation was with digital transformation, the more proficient the company would be at managing the effects of the outbreak of COVID-19.

In March 2020, every business shared the same purpose: to protect their staff, their customers, and their business. As the reality of the threat of COVID-19 hit, it brought with it an urgency to act and a single clarity of vision that lead to thousands of businesses to rapidly adopt new ways of working. New tools were deployed for collaboration, communication and automation; the way companies interacted with staff, customers and suppliers changed almost overnight. The changes needed to be fast and simple, normal evaluation processes were bypassed in the preparation for what became the new normal.

For our fourth annual research report, Serviceteam IT, in partnership with Doogheno, wanted to create a publication which an organisa-tion could refer to and extend their position. A document where information on the experience of businesses as well as further research on this knowledge was easily accessible.
Our aim was to identify the extent of technology reliance for UK business survival, following the unprecedented crisis caused by the COVID-19 pandemic.

Facing challenging times ahead, many organisations will be predicting the future of business. Serviceteam IT asked IT Directors, Managers/Heads and Engineers of UK businesses: When predicting the future of business, which from a list of options will impact their organisation the most?

5G is a wireless technology. Once it is fully deployed, no wire or cable will be required to deliver services or communications to devices such as a mobile, fixed devices like security systems or a car.

A tech skills gap has long been the subject of academic articles and blog posts. But will the effects of the outbreak of COVID-19 further a skills shortage in businesses? Learn what we found in this years research.

Do you know what Robotic Process Automation (RPA) form your Machine Learning (ML)? Learn more about RPA, a form of business process automation that allows anyone to define a set of instructions for a robot or ‘bot’ to perform.