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Microsoft Teams Calling Explained

Teams Calling has extensive calling plans, and a massive feature list, replacing a complicated Enterprise telephony system is not only possible, but rather simple. Call from within Teams on your laptop, tablet or smartphone or from a wide range of Teams compatible desk phones, handsets, headsets and conference speakerphones.

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Avoiding PSTN switchover headaches

In the previous blogs we discovered how the French and Germans tackled their own PSTN switchover. Both European neighbours are tackling the issue with characteristic élan and efficiency.  However unforeseen challenges arose in both countries and so with the age old military principle of ‘pre warned is pre armed’ we highlight potential challenges that may […]

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PSTN migration: How the French leapfrogged everyone

We previously examined the experience of Germany’s telephony migration in PSTN Switch Off: Avoiding Germany’s mistakes. Here we examine the PSTN migration experience for our French cousins just across the Channel.

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Avoiding PSTN migration schadenfreude

Looking at Germany’s PSTN migration and how we in the UK could avoid making the same mistakes? Broadly speaking it went off swimmingly but there were notable car crashes on the German data autobahn, especially within the country’s pharmaceutical supply sector and for customers migrating their fax machines.

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PSTN Switch Off: Avoiding Germany’s mistakes

Germany’s Deutsche Telecom, (DTAG) kicked off the country’s migration from PSTN and ISDN to IP telephony in 2014. Broadly speaking it went off swimmingly but there were notable car crashes, especially within the pharmaceutical supply sector and customers migrating their fax machines.

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What is ISDN switch off?: 6 reasons you need IP Telephony and 6 Preparation Techniques for IP Telephony

In 2015 BT announced they will be switching off PSTN and ISDN networks by 2025. This might seem far away; however, BT will not accept any new orders or amendments to services applicable to ISDN products from 2020.

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Award Winning Comms | Congrats to Genesis Innovations

We always like to shout about our customers success, and we are pleased to announce that on Friday night at the Edgbaston Cricket Ground, Arun Luther of Genesis Innovations picked up the 2017 Signature Award for Excellence in Finance. The Signature Awards celebrate the best in those involved in the wealth creation process and with a […]

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IP Telephony

IP Telephony is a telepphone service delivered over a network connection. Hosted remotely, it has several unique advantages. It allows you to make calls at a fraction of the cost, eliminates the need for any onsite equipment, and allows you to access a range of features that can drive productivity, encourage collaboration, or keep your business safe with a range of security options.

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What business communication and collaboration software do IT pros prefer?

While email remains the primary method of communication between users, many users and companies are experimenting or committing to alternative means such as Slack or Google Hangouts. While these methods have additional benefits and limitations, Skype for Business is favoured by larger firms due to the focus on security, manageability and reliability. “When it comes […]

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Useful Cheat Sheets for Network Engineers

Those who work or study network or communications infrastructure will know how difficult it is to remember all the details of all the versions of all the technologies. Fortunately, over at community site Packet Life, they have produced cheat-sheets covering everything from point to point protocols, VOIP, MPLS, to physical terminations. Whether you need to […]

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