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In recent years, the West Midlands has emerged from the decline of its traditional industries to become a thriving tech hub. We interviewed several key figures within the region to understand why and how this has happened and what the future holds.

Germany’s Deutsche Telecom, (DTAG) kicked off the country’s migration from PSTN and ISDN to IP telephony in 2014. Broadly speaking it went off swimmingly but there were notable car crashes, especially within the pharmaceutical supply sector and customers migrating their fax machines.