Serviceteam IT Security News

In mid-December, we received a comment from Richard via the ‘Contact us‘ form on our website regarding the guidance we’d published on protecting your organisation from ransomware. Specifically, it related to a line in the guidance which read:

“Backups should be considered a last resort only, as the adoption of good security practices will mean not getting ransomware in the first place.”

Richard correctly noted that this line could be misinterpreted by a busy reader as ‘the NCSC does not advocate keeping backups‘.

Just to be clear: the NCSC recommend organisations use backups as a way to help mitigate against a wide range of potentially catastrophic problems, such as fire, theft, flooding, and – naturally – ransomware. Our intention with this paragraph was to note that whilst a backup can help minimise the harm that a ransomware incident causes to an organisation (assuming the backup is current, and is not able to be compromised itself by the ransomware), backups shouldn’t be seen as the primary defence against ransomware. Backups are a last resort, rather than a primary protection. It’s better to design and operate your systems in such a way as to minimise the chances of ransomware gaining a foothold, and to use backups as a mitigation should this occur.

So, thank you, Richard, for pointing out the ambiguity in our original guidance. We’ve since amended the original text to clarify our meaning. We’ve also added some references to Cyber Essentials which should have been included.

In the meantime, please do get in touch with us, via blog comments or the ‘Contact us‘ form, if you spot any content which isn’t as clear as it could be. Your collective insights can help us improve the quality of the NCSC advice and guidance for everyone.

Jon L.

Tech Director for Assurance

Source: National Cyber Security Centre

With over 20 years of experience, Serviceteam IT design and deliver sophisticated connectivity, communication, continuity, and cloud services, for organisations that need to stay connected 24/7. We take the time to fully understand your current challenges, and provide a solution that gives you a clear understanding of what you are purchasing and the benefits it will bring you.

To find out how we can help you, call us on 0121 468 0101, use the Contact Us form, or why not drop in and visit us at 49 Frederick Road, Edgbaston, Birmingham, B15 1HN.

We’d love to hear from you!