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SugarCRM has been named the Best CRM Service by PC Magazine readers in the publication’s annual business choice awards. For the second year in a row,  SugarCRM rose above other providers with outstanding scores for overall satisfaction, likelihood to be recommended, NetPromoter Score and reliability. Source: PC Magazine

We can all agree that winter is almost here, given the weather in the UK this last week or so. Hats and gloves were out. I even had to listen to my daughter complain she was cold on the way to the Christmas Market in Birmingham. Obviously, she was not prepared for the cold, wearing […]

The business case for cloud services is evolving from the initial fascination with cost saving to a growing recognition of the dramatic role that the cloud can play in supporting the transformation of business. More agile, innovative business models. The recent cloud market forecasts make it easy to see a fundamental shift in how businesses […]

A Smart Network allows you to use multiple services over a single connection, using secure VLANs to split the circuit. The benefit is the consolidation of voice, video, telephony, data and Internet services meaning you get a flatter, simpler, and easier-to-manage network. Smart Network Explainer Video How does it work? Why do you need multiple […]

Part One | Part Two In Part One we learnt: Install and update Windows Server with Active Directory Federation Services version 2.0 (AD FS 2.0) with update Rollup 2, KB2681584. Set-up AD FS for Office 365 for Single Sign-On. To continue . . . Add five claim rules to the Active Directory Claims Provider trust. Use the following procedure to […]

Active Directory Federation Services (AD FS) 2.0 provides a way to configure access restriction policies. Office 365 & Exchange Online customers using Single Sign-On (SSO) who require these policies can now use Client Access Policy rules to restrict access based on the location of the computer or device that is making the request and prevent access […]

Office 365 SSO: The secure configuration of this cloud-hosted service aligns with government’s guidance on implementing the Cloud Security Principles. You can find out more regarding implementation of Federation in order to Restrict Access to Office 365. 1. What is Office 365 SSO (Single Sign-On)? A Microsoft Online user usually signs in using the username and […]

Funnily enough I’m asked this question more and more frequently, “Which is better, Google Apps or Microsoft Office 365?”. Other cloud collaboration & communication services are available, however, this is my opinion and not an all encompassing review of the services. My immediate answer is always, “Office 365”. Bear with me here and I’ll try […]

Open Office 365 reports from directly in Excel and get your Exchange Online reporting! Predefined reports in the Office 365 Admin Portal are fine for overview, however, if you require more granularity then Office 365 reporting has to be performed via PowerShell or some other development language to access the Office 365 Exchange Online reporting […]

We get asked about this particularly irksome issue by clients from time to time. It’s almost always described as “all of the emails from our most important client are going into Spam” or perhaps “the world is about to end and I’ve found the most important email ever in my Junk Folder”. Ordinarily this can […]